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How do you ensure the quality and consistency of your plant extracts across batches?
We implement strict quality control protocols, including standardized cultivation/harvesting practices, HPLC/GC testing for active compounds, and adherence to pharmacopeial standards (e.g., USP, EP). Certificates of Analysis (CoA) with batch-specific data (e.g., purity, heavy metals, microbial limits) are provided. We also conduct third-party lab verification for critical parameters.
How do you address contamination risks (e.g., pesticides, heavy metals,Microbial Contamination)?
Raw materials are sourced from GAP-certified farms, tested for 300+ pesticide residues via GC-MS/LC-MS, and screened for heavy metals (e.g., Pb, Cd, As) using ICP-MS. Microbial safety is ensured through irradiation or steam sterilization, validated by ISO 17025-accredited labs. Full traceability from farm to final product is maintained.
What is your lead time, and how do you manage supply chain disruptions
Standard lead time is 4–6 weeks (FOB/CIF). We mitigate risks via:
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Dual sourcing for critical raw materials.
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3–6 months of safety stock for high-demand extracts (e.g., curcumin, ashwagandha).
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Real-time shipment tracking and proactive logistics planning. Delays exceeding 10 business days trigger compensation clauses.
Are your products certified for international regulations (e.g., FDA, EU Organic, REACH)?
Yes. Our facilities hold certifications such as ISO 9001, ISO 22000, HACCP, and Kosher/Halal where applicable. For specific markets:
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EU: REACH compliance, EU Organic certification.
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US: FDA GRAS status, USDA Organic.
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Japan: JAS Organic.
We tailor documentation to meet regional regulatory requirements upon request.
Can you provide sustainable and ethically sourced extracts?
We prioritize sustainability via:
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Certifications: FSC, Rainforest Alliance, FairWild.
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Ethical sourcing: Fair Trade agreements with farmers, biodiversity conservation initiatives.
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Eco-friendly processing: Solvent-free extraction (e.g., SFE-CO2), zero-waste water treatment.
A Sustainability Report is available upon request.
Do you offer customized formulations or private labeling?
Yes. Our R&D team develops tailored solutions, including:
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Custom ratios (e.g., 50% Echinacea + 50% Elderberry).
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Delivery formats: Powders, liquids, or encapsulated blends.
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White-label packaging: MOQ starts at 500 units with FDA/EU-compliant labeling.
Turnaround time for prototypes is 2–3 weeks.